Frequently Asked Questions
Everything clients ask us about professional cleaning in Addis Ababa — booking, pricing, products, and how each service works.
General Questions
Why do clients choose Che Cleaning when searching for the best cleaning services in Addis Ababa?
Clients choose Che Cleaning because we combine experienced local crews, flexible scheduling, eco-friendly products, and detailed quality control. We serve homes, apartments, villas, and businesses across Addis Ababa with services tailored to the size, condition, and schedule of each space.
What is the best way to book a professional office cleaning service in Addis Ababa?
You can call us at +251 911 084 409 or email info@checleans.com. We start with a free walkthrough of your office or facility, then provide a detailed proposal with scope, schedule, and pricing. Most businesses are set up with a regular cleaning plan within a few business days. We offer daily, weekly, and custom schedules with flexible after-hours and weekend availability.
Do you provide deep cleaning for villas and large estates in Addis Ababa?
Yes. We provide deep cleaning for properties of all sizes, including large villas and estates. For bigger properties, we assign dedicated crews of three or more trained cleaners with professional equipment. Our deep cleaning service covers every surface — behind appliances, inside cabinets, grout lines, light fixtures, and areas that regular cleaning does not reach.
How can I arrange regular apartment cleaning with eco-friendly products in Addis Ababa?
Call us or send a message with your apartment size and preferred schedule. All of our cleaning products are non-toxic, biodegradable, and safe for children and pets. We offer regular weekly and bi-weekly cleaning plans, and assign a consistent team so you get the same people who know your space each visit.
What is the difference between residential and commercial cleaning services?
Residential cleaning focuses on homes and living spaces — kitchens, bathrooms, bedrooms, and common areas using products that are safe for families. Commercial cleaning covers workplaces, retail spaces, and facilities with additional focus on high-traffic zones, restrooms, workspace disinfection, and compliance with workplace hygiene standards. Equipment, team sizes, and scheduling also differ to accommodate business operations.
Where can I hire trained move-in cleaning experts in Addis Ababa?
Che Cleaning Services provides professional move-in and move-out cleaning across Addis Ababa. Our crews are specifically trained for property transition cleaning and focus on the areas landlords inspect — inside cabinets, appliance interiors, bathroom fixtures, window tracks, and floors. This service is available for apartments, villas, and commercial spaces.
How do I find reliable post-construction cleaning services in Ethiopia?
We offer specialized post-construction cleaning in Addis Ababa and across Ethiopia. Our crews use HEPA-filtered vacuums, industrial steam cleaners, and specialized solvents to remove fine construction dust, paint splatters, and adhesive residue. We typically perform multiple cleaning passes over several days to ensure all settled dust is captured. Contact us at +251 911 084 409 for a site assessment.
How much does professional cleaning cost in Addis Ababa?
Pricing depends on the type of service, the size of the space, and the frequency of cleaning. We provide free, no-obligation quotes after understanding your specific needs. Regular residential cleaning plans are our most affordable option, while one-time deep cleaning and post-construction cleaning are priced based on the scope of work. Call us for a personalized estimate.
Which areas of Addis Ababa does Che Cleaning Services cover?
We serve all major neighborhoods of Addis Ababa including Bole, CMC, Kazanchis, Summit, Sarbet, Old Airport, Megenagna, Gerji, Lideta, Arada, and Kirkos, plus surrounding areas. Our office is on Cameroon Street in Bole. For post-construction projects we also travel outside Addis Ababa — contact us to confirm coverage for your location.
Do I need to provide any cleaning equipment or products?
No. Our teams arrive with all equipment and supplies — professional vacuums, steam cleaners, mops, and eco-friendly cleaning products. You do not need to provide anything. If you prefer that we use a specific product you already own, just let the team lead know.
Are your cleaners background-checked and insured?
Yes. Every cleaner is background-checked, vetted, and trained before joining a client-facing team, and our work is covered by liability protection. Teams are supervised by experienced leads, and for regular clients we send the same team on every visit.
Residential Cleaning
View full service details →How do I arrange regular apartment cleaning in Addis Ababa?
Call us at +251 911 084 409 or send a message describing your apartment size and preferred schedule. We offer weekly, bi-weekly, and monthly plans. After an initial consultation, we assign a regular team so you get consistent service from people who know your space.
Do you offer deep cleaning for villas and large estates in Addis Ababa?
Yes. We have dedicated crews for larger properties including villas, townhouses, and estates. These teams typically include three or more trained cleaners with professional equipment for thorough deep cleaning of every room, bathroom, kitchen, and outdoor living area.
Are your cleaning products eco-friendly and safe for children?
All products we use are non-toxic, biodegradable, and free from harsh chemicals. They are safe for homes with children, pets, and individuals with sensitivities. We source from suppliers who meet international environmental and safety standards.
What areas of Addis Ababa do you serve for residential cleaning?
We serve all major neighborhoods in Addis Ababa including Bole, Kazanchis, CMC, Summit, Sarbet, Megenagna, Lideta, Arada, Kirkos, and the surrounding areas. Contact us to confirm availability in your specific location.
Commercial Cleaning
View full service details →How do I book a professional office cleaning service in Addis Ababa?
Call us at +251 911 084 409 or email info@checleans.com. We will schedule a free walkthrough of your office or facility, then provide a proposal with scope, frequency, and pricing tailored to your needs. Most clients are set up within a few business days.
Do you offer after-hours cleaning for offices in Addis Ababa?
Yes. Most of our commercial clients prefer cleaning outside business hours. We offer early morning, evening, and weekend scheduling so your team arrives to a clean workspace without any disruption during the workday.
What is the difference between residential and commercial cleaning services?
Residential cleaning focuses on the living spaces in homes and apartments — kitchens, bathrooms, bedrooms, and common areas. Commercial cleaning covers workplaces, retail environments, and facilities, with additional focus on high-traffic zones, restrooms, workspace disinfection, and industry-specific hygiene standards. The equipment, products, and team sizes also differ.
Can you handle cleaning for large commercial buildings in Addis Ababa?
Yes. We have experience maintaining multi-floor office buildings, hotel properties, and large retail spaces. For larger facilities, we assign dedicated teams with a team lead who manages scheduling, quality, and communication with your facility manager.
Deep Cleaning
View full service details →How often should I schedule a deep cleaning for my home in Addis Ababa?
For homes that receive regular weekly or bi-weekly cleaning, we recommend a deep clean every six months. Homes without regular cleaning benefit from quarterly deep cleans. High-traffic commercial spaces should be deep cleaned every three months.
What is the difference between regular cleaning and deep cleaning?
Regular cleaning covers visible surfaces — dusting, mopping, bathroom wipe-downs, and general tidying. Deep cleaning goes further: behind appliances, inside cabinets, within grout lines, light fixtures, window tracks, and areas that accumulate grime over months. It typically takes two to three times longer and uses more intensive equipment and products.
How long does a deep cleaning session take?
A standard apartment deep clean typically takes 4 to 6 hours. Larger homes and villas may take a full day. The exact duration depends on the size of the space, the level of buildup, and any specific areas you want us to focus on. We provide a time estimate after our initial assessment.
Can I combine deep cleaning with a regular cleaning schedule?
Yes, and we recommend it. Many of our clients start with a deep clean, then transition to a regular weekly or bi-weekly schedule to maintain the results. We offer combined packages that include periodic deep cleans alongside your regular service.
Move-In & Move-Out Cleaning
View full service details →Where can I hire trained move-in cleaning experts in Ethiopia?
Che Cleaning Services provides professional move-in and move-out cleaning across Addis Ababa. Our cleaners are trained specifically for property transition cleaning, focusing on the detailed work that landlords and property managers inspect. Call +251 911 084 409 to schedule.
How far in advance should I book move-out cleaning in Addis Ababa?
We recommend booking at least 3 days before your move-out date, though we can sometimes accommodate shorter notice depending on availability. During peak moving seasons (end of month, holiday periods), booking a week ahead is advisable.
Will move-out cleaning help me get my rental deposit back?
In most cases, yes. A thorough professional cleaning addresses the areas landlords inspect most closely — kitchen appliances, bathroom fixtures, cabinets, and floors. Many of our clients report that the cleaning cost is significantly less than the deposit amount they recover.
Do you clean empty apartments before new tenants move in?
Yes. Move-in cleaning is especially effective in empty units because we can reach every surface without furniture in the way. We clean inside all cabinets, sanitize bathrooms, scrub floors, and ensure the space is ready for the new occupant from day one.
Post-Construction Cleaning
View full service details →How do I find reliable post-construction cleaning services in Ethiopia?
Che Cleaning Services provides specialized post-construction cleaning in Addis Ababa and across Ethiopia. Our crews are trained in construction-specific cleaning techniques including fine dust removal, paint and adhesive cleanup, and multi-pass cleaning processes. Contact us at +251 911 084 409 for a site assessment.
How long does post-construction cleaning take?
It depends on the size of the project and the type of construction. A single renovated room may take half a day. A full apartment after renovation typically requires one to two days. Large commercial spaces or new buildings may require multiple days with a larger crew. We usually do two or three cleaning passes to ensure all settled dust is captured.
Can you clean after a renovation, not just new construction?
Yes. Renovation cleanup is actually our most common post-construction request. Kitchen remodels, bathroom renovations, flooring replacements, and painting projects all generate dust and debris that requires professional cleaning. The process is the same regardless of the project scope.
Do you work with construction companies in Addis Ababa?
Yes. We partner with several construction companies and property developers in Addis Ababa for ongoing project cleanup needs. We can coordinate directly with your project manager to schedule cleaning around your construction timeline.
Sofa & Upholstery Cleaning
View full service details →How much does sofa cleaning cost in Addis Ababa?
The price depends on the size of the sofa and the fabric type. We quote a fixed price up front before any work begins — send us a photo of your furniture on WhatsApp or call +251 911 084 409 and we will confirm the exact price immediately. There are no hidden charges.
How long does a sofa take to dry after steam cleaning?
Most fabric sofas are dry and ready to use within 3 to 6 hours, depending on the fabric thickness and ventilation. We use extraction machines that remove most of the moisture during cleaning, so drying is much faster than with home methods.
Can you remove old stains from a sofa?
In most cases, yes. Coffee, tea, food, ink, and general soiling usually respond very well to professional pre-treatment and steam extraction. Very old stains that have chemically bonded with the fabric may lighten significantly rather than disappear completely — we will give you an honest assessment before we start.
Do you clean mattresses and curtains too?
Yes. We deep clean and sanitize mattresses — removing dust mites, sweat residue, and odors — and we clean curtains and drapes in place without taking them down. Many clients combine sofa, mattress, and curtain cleaning in a single visit for the best value.
Carpet & Rug Cleaning
View full service details →How much does carpet cleaning cost per square meter in Addis Ababa?
Carpet cleaning in Addis Ababa is typically priced per square meter, and our rates are competitive with the market. Contact us at +251 911 084 409 with your carpet dimensions and we will give you an exact fixed quote, including pickup and delivery for area rugs.
Do you offer carpet pickup and delivery in Addis Ababa?
Yes. For area rugs, we collect the carpet from your home or office anywhere in Addis Ababa, deep clean and fully dry it at our facility, and deliver it back to your door. The full cycle usually takes two to three days.
Can you clean traditional Ethiopian rugs safely?
Yes. Traditional and handwoven rugs need gentler treatment than machine-made synthetic carpets. We adjust our method — water temperature, agitation, and cleaning agents — to protect natural fibers and dyes, and delicate pieces are cleaned by hand where needed.
How long does a carpet take to dry?
Fitted carpets cleaned in place are typically dry within 4 to 8 hours, depending on the pile thickness and ventilation. Area rugs cleaned at our facility are dried completely before we deliver them back, so they arrive ready to use.
Expat & Diplomatic Home Cleaning
View full service details →Is Che Cleaning Services safe and trustworthy for expat homes?
Yes. Every cleaner on our team is background-checked, vetted, and trained before entering any client's home. We assign consistent teams so you see the same familiar faces on every visit, each team is supervised by an experienced lead, and we gladly provide references from current expat and diplomatic clients in Addis Ababa.
Do your cleaning teams speak English?
Every team we send to expat households has an English-speaking team lead who handles all communication — scheduling, special requests, and any questions during the visit. You can also reach our office in English by phone or WhatsApp at any time.
Which neighborhoods of Addis Ababa do you serve for expat cleaning?
We serve all the neighborhoods where international residents typically live, including Bole, Old Airport, CMC, Summit, Kazanchis, Sarbet, and the residential areas near the embassies and international schools. If you live elsewhere in Addis Ababa, contact us — we almost certainly cover your area.
Can you provide receipts for housing or cleaning allowances?
Yes. We provide clear written quotes and receipts for all services, which many of our clients use for employer housing allowances and reimbursement claims. Payment is by cash or bank transfer, whichever you prefer.
Still Have a Question?
Call or WhatsApp us — we respond quickly during business hours, Monday to Saturday, 7:00 AM to 6:00 PM.
Call +251 911 084 409